Spa Hours 
Monday - Friday: 10am - 8pm / Saturday & Sunday: 10am - 6pm

Our Cancellation Policies and Fees:

All clients are required to hold their appointments with a valid credit card. Luminous requires a 24 hour cancellation notice to avoid charges.

-Same day cancellation, 2hrs notice, rescheduled for another day = No Charge. 
-Same day cancellation without 2 hrs notice, rescheduled for another day= Fee charge is 15% of your total.
-Same day cancellation, no reschedule = Fee charge of 50% of your total. 
-No call, No Show = Fee charge of 100% of your total. 

Technician Availability 
Amber: We are sad to say that Amber has moved to Washington. We wish her the best of luck.
Nicole: Schedule varies, please call the spa for availability.
Stephanie:(Aesthetician & M/T) Mon, Tues, Thur 3pm-8pm, Sun (alternating) 10am-6pm 
Sonia: Mon 10am-6pm, Thur 12pm-8pm 
Kim:(Aesthetitican &MT) Tues Wed Fri Sat Sun (times vary please call for assistance) 

Monique:  Fri 1pm-8pm

Massage Therapists:
Maritza: (Director, Brow Threader)  Tues,Wed, Thur,Fri 12pm-7pm , 2nd Saturdays 10am-4pm
Stephanie:(Aesthetician & M/T)Mon, Tues, Thur 3pm-8pm, Sun (alternating)10am-6pm
Samantha: Mon 10am-6pm, Tues Wed & Fri 10am-1pm, Thurs 10am-5pm , Sat(alternating) 10am-6pm
Clarissa:  Sun (alternating) 10am-6pm 
Nenah: Mon 10am-6pm, Friday 10am-6pm , Sat & Sunday 10am-6pm (dates vary please call for assistance)
Kim(Aesthetitican &MT) Tues Wed Fri Sat Sun (times vary please call for assistance)
Ofelia: Monday 4pm-8pm, Sunday 10am-6pm
Cynthia: Wed & Fri 3pm-8pm, Sat 10am-6pm***Cynthia is currently on a leave of absence***

Parking Info: 
Meters are $1 for 1 hour.
- Lot to the left of the spa:5 hours max
Late Arrival Policy:

Please contact the spa if you will be late. for your appointment. 650-871-0759

We would like our clients to receive the full service(s) booked , however, at times we are unable to accommodate depending on client time of arrival and our technicians availability. 

***If we are unable to accommodate the full service(s) scheduled due to client tardiness. Clients are still responsible for full payment of the service(s) booked***

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