Spa Hours 
Monday - Friday: 10am - 8pm / Saturday & Sunday: 10am - 6pm


650.871.0759
Our Cancellation Policies and Fees:

All clients are required to hold their appointments with a valid credit card. Luminous requires a 24 hour cancellation notice to avoid charges.

-Same day cancellation, 2hrs notice, rescheduled for another day = No Charge. 
-Same day cancellation without 2 hrs notice, rescheduled for another day= Fee charge is 15% of your total.
-Same day cancellation, no reschedule = Fee charge of 50% of your total. 
-No call, No Show = Fee charge of 100% of your total. 


Technician Availability 
Aestheticians: 
Nicole: Schedule varies, please call the spa for availability.
Stephanie:(Aesthetician & M/T) Mon, Tues, Thur 3pm-8pm, Sat 10am-6pm, Sun (alternating) 10am-6pm
Sonia: Mon 10am-6pm, Thur 12pm-8pm, Sat 10am-6pm
Kim:(Director &MT) Tues Wed Thur Fri Sat  (times vary please call for assistance) 
Melanie: Mon,Tues, Wed, Fri (times vary please call for assistance)
Mya: Tues 3pm-8pm, Sun 10am-6pm

Massage Therapists:
Maritza(Director, Threader) Mon, Tues, Wed, Thur, 10am-2pm Fri 10am-8pm 
Stephanie:(Aesthetician & M/T)Mon, Tues, Thur 3pm-8pm, Sun (alternating)10am-6pm
Samantha: Mon 10am-6pm, Tues 10am-4pm, Thur 10am-6pm , Sat(alternating) 10am-6pm
Clarissa:  Tues, Wed, Thur, Fri 3pm-8pm, Sat 10am-6pm 
Nenah: Mon 10am-6pm, Friday 10am-6pm , alternating Sat & Sunday 10am-6pm 
Kim(Aesthetitican & MT) Tues Wed Thur Fri Sat  (times vary please call for assistance)
Ofelia: Monday 4pm-8pm, Sunday 2pm-6pm
Cynthia: Baby leave
Jaime: Mon, Tues, Thur, Fri, Sun 2pm-8pm
Rachel: Mon, Tues, Wed 3pm-8pm, Sat 2pm-6pm, Sun 11am-6pm
Shanee: 2nd Tues 10am-3pm, Fri 10am-3pm, Sun 10am-6pm (off 2nd Sunday) ​
​Eugene: Sat, Sun 10am-6pm
Parking Info: 
Meters are $1 for 1 hour.
- Lot to the left of the spa:5 hours max
Street 
Late Arrival Policy:

Please contact the spa if you will be late. for your appointment. 650-871-0759

We would like our clients to receive the full service(s) booked , however, at times we are unable to accommodate depending on client time of arrival and our technicians availability. 

***If we are unable to accommodate the full service(s) scheduled due to client tardiness. Clients are still responsible for full payment of the service(s) booked***

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